What we do

Spring Lodge is here to help…

Staff talking to service user

What we do at Spring Lodge Centre

Spring Lodge is committed to providing a caring, sensitive and dedicated service which meets the needs of victims of rape, sexual assault and sexual abuse within Lincolnshire.  We aim to help to empower you by informing you of your options and assisting you in making your own decisions about your recovery. There are many ways in which we can support you however below we have listed some of the services that we provide. Should you need any further information then please give us a ring and we will tailor our care to help you.

On this page:

ISVA Service

The ISVA service offers practical and emotional support to anyone who has been raped or sexually assault, both recently or in the past. They support everyone in a non-judgemental way and work with individuals or professionals to identify a person’s needs. They also help the person access other available support to address both their short and long term goals.

They ensure that if they cannot help with certain issues they will provide details of an agency that can. The ISVA’s support the person through the criminal justice system and provide information on what happens when someone reports to the police.

Out of hours support

Should you need to talk to someone out of office opening hours then please call our Out of Hours number and you will be referred through to one of our Crisis Workers who will give you advice on the services and support available . It may be that they give you contact numbers for other agencies who specialised for what you need, or they may take your details and get one of our day time staff to call you on their next working day. Please be aware that this is not an emergency number and should not be used in a dangerous situation – You should always call 999 if you are in danger or 101 if you want to report something to the police and it is not an emergency.

Forensic Medical Examination

A forensic examination may be offered to you should you report to the police within 7 days of the assault taking place. It is really important because it is a time when we can help address your medical needs as well as collecting forensic evidence; if you need emergency medical attention then please go to the hospital or call 999.

Should you attend for an examination then a forensic examiner, crisis worker and an initial contact officer will be present. The forensic examiner, a doctor or nurse, will check that you are ok medically and they will then complete the examination as required. This will all be explained to you throughout and you can stop it at any point. The crisis worker is there to help you and will answer any of your questions, explain the process, and help you in any way should you need it. It may sound like a scary or unusual situation but it will be discussed with you in detail and you can ask as many questions as you like.

Whilst being at Spring Lodge we will discuss issues such as your safety, sexual health and future needs. YOU are our priority and so we will support you and treat you with dignity and respect at all times.

Anonymous Intelligence

We can also gather intelligence from victims wishing to tell the police about their perpetrator without reporting and giving their name. This is called the Anonymous Intelligence Process. Anyone wishing to do this can make an appointment with a support worker, Monday to Friday 9am till 5pm, it takes around 90 minutes so our last appointment is offered at 3.30pm. If you would like more information on this call 01522 524402 during office hours or on 0303 1234000 out of hours.

Self-Referrals

You have the option of doing a self-referral at Spring Lodge where you can give a brief statement and, if appropriate have a forensic examination without the police being informed. Some people have chosen to do this because they are not yet sure if they want to report to the police but they want to tell someone for now, therefore giving them space to consider their options. If you choose to do this then SARC will keep your information stored securely and, should you decide to go to the police in the future they can then access your initial statement and samples if required. We do however have to consider your safety and the safety of others including the wider public in such situations so please be aware if you tell us information which we need to tell someone else in order to do this we will but we will keep you informed throughout this process.